REFUND
60-day no-questions-asked refund
If a plan does not match your actual needs, you can submit a request under the 60-day no-questions-asked refund policy. The request entry point and order details are available in the user panel for tracking.
What information should I prepare?
Open the relevant order in the user panel and describe your refund request through a ticket. For verification, confirm your username, order item, payment method, and displayed order status. Do not send your password or subscription details on public pages.
How can I track a refund?
After submitting a request, continue checking the related order and ticket in the user panel. If more details are needed, add them to the existing record instead of splitting one request across unrelated tickets. The refund policy is consistently stated as a 60-day no-questions-asked refund.
Assess your needs before purchasing
The refund policy reduces the pressure of choosing, but it is still best to assess your usage frequency first. Compare monthly subscriptions for ongoing use and non-expiring data packs for intermittent use; for higher data needs, choose the tier closest to your actual consumption.